24/7 Customer Support
Whether you have a quick question or an incident to report, it's easy to get the help you need. Access 24/7 support directly through the app, whenever you need it.
Your safety is our priority. We never stop working to reduce incidents and set new standards, so you can stay connected and protected every time you ride with us. Because safety never stops.
Whether you have a quick question or an incident to report, it's easy to get the help you need. Access 24/7 support directly through the app, whenever you need it.
Visit the in-app Safety Centre to learn what we're doing to help keep you safe. Just tap the shield icon the next time you take a trip.
Your feedback matters. The two-way rating system maintains a great SendAm experience and helps keep riders and drivers safe. A consistently low rating can lead to suspension or deactivation.
All SendAm rides are tracked by GPS from start to finish, so you can follow your ride and see exactly where you're going.
Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop. If so, we'll check on you and offer tools to get help.
Share your live trip status with family or friends. Send a link so loved ones can follow your route and know when you arrive safely.
All potential Sendam charle drivers must pass a series of checks before they can accept ride requests through the app.